A multilevel model of minority opinion expression and team decision-making effectiveness. | Zendy

Guihyun Park | Zendy; Richard P. DeShon | Zendy

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A multilevel model of minority opinion expression and team decision-making effectiveness.

Author(s) -

Guihyun Park,

Richard P. DeShon

Publication year - 2010

Publication title -

journal of applied psychology

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 6.522

H-Index - 284

eISSN - 1939-1854

pISSN - 0021-9010

DOI - 10.1037/a0019939

Subject(s) - psychology , task (project management) , quality (philosophy) , sample (material) , group decision making , team effectiveness , decision quality , social psychology , applied psychology , knowledge management , management , computer science , philosophy , chemistry , epistemology , chromatography , economics

The consideration of minority opinions when making team decisions is an important factor that contributes to team effectiveness. A multilevel model of minority opinion influence in decision-making teams is developed to address the conditions that relate to adequate consideration of minority opinions. Using a sample of 57 teams working on a simulated airport security-screening task, we demonstrate that team learning goal orientation influences the confidence of minority opinion holders and team discussion. Team discussion, in turn, relates to minority influence, greater decision quality, and team satisfaction. Implications for managing decision-making teams in organizations are discussed.

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