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Development of a Patient‐Centered Preprocedure Program
Author(s) -
Hoeksema Janice,
Munski Joann
Publication year - 1997
Publication title -
aorn journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.222
H-Index - 43
eISSN - 1878-0369
pISSN - 0001-2092
DOI - 10.1016/s0001-2092(06)63342-5
Subject(s) - patient care , patient safety , process (computing) , medical emergency , nursing , medicine , computer science , health care , operating system , economics , economic growth
Staff members at Blodgett Memorial Medical Center, Grand Rapids, Mich, developed and implemented a prototype for a new patient‐centered preadmission testing (PAT) program. Using continuous improvement principles, an implementation team improved the existing PAT program by increasing patient satisfaction, reducing duplication of care and services, and avoiding delayed or canceled surgical procedures in the OR. The implementation team then designed a preprocedure learning process in which nurses performed patient assessments, coordinated information between departments, and made appropriate referrals. AORN J 65 (Feb 1997) 388–395.