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Incident reports—Correcting processes and reducing errors
Author(s) -
Dunn Debra
Publication year - 2003
Publication title -
aorn journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.222
H-Index - 43
eISSN - 1878-0369
pISSN - 0001-2092
DOI - 10.1016/s0001-2092(06)60772-2
Subject(s) - computer science
• Although it may be human nature to make mistakes, it also is human nature to create solutions, identify alternatives, and meet future challenges. • THIS ARTICLE DESCRIBES systems approaches to assessing the ways in which an organization operates and explains the types of failures that cause errors. The steps that guide managers in adapting an incident reporting system that incorporates continuous quality improvement are identified. AORN J 78 (August 2003) 212–233.