Open AccessThe quality standardization in suburban bus transport by the transformation of the service quality loop
Author(s) -
Róbert Berežný,
Vladimír Konečný
Publication year - 2019
Publication title -
transportation research procedia
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.657
H-Index - 40
eISSN - 2352-1465
pISSN - 2352-1457
DOI - 10.1016/j.trpro.2019.07.134
Subject(s) - standardization , service quality , quality (philosophy) , service (business) , order (exchange) , transport engineering , quality of service , computer science , point (geometry) , transformation (genetics) , business , risk analysis (engineering) , process management , marketing , engineering , telecommunications , mathematics , philosophy , biochemistry , chemistry , geometry , epistemology , finance , gene , operating system
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom