Open AccessImpact of cultural factors on attitude toward using ERP systems in public hospitals
Author(s) -
Tomás EscobarRodríguez,
Lourdes Bartual-Sopena
Publication year - 2015
Publication title -
revista de contabilidad
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.378
H-Index - 18
eISSN - 1988-4672
pISSN - 1138-4891
DOI - 10.1016/j.rcsar.2014.04.002
Subject(s) - resistance (ecology) , humanities , psychology , usability , sociology , technology acceptance model , social psychology , art , computer science , ecology , human–computer interaction , biology
The main problems that arise in adopting most enterprise resources planning (ERP) strategies come from organizational, rather than technical, issues, for example, social and cultural barriers, and user resistance. This paper analyzes the impact of cultural factors on user attitudes toward ERP use in public hospitals and identifying influencing factors. The theoretical grounding for this research is the Technology Acceptance Model (TAM). The proposed model has six constructs (“resistance to be controlled”, “resistance to change”, “perceived risks”, “perceived usefulness”, “perceived ease of use”, and “attitude toward using”), and nine hypotheses have been generated from the connections between these six constructs. Results suggest important practical implications for attitude toward using ERP and to develop an understanding about how to improve this attitude in hospitals