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Effects of control on the performance of information systems projects: The moderating role of complexity risk
Author(s) -
Liu Shan
Publication year - 2015
Publication title -
journal of operations management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.649
H-Index - 191
eISSN - 1873-1317
pISSN - 0272-6963
DOI - 10.1016/j.jom.2015.03.003
Subject(s) - control (management) , clan , complexity management , outcome (game theory) , risk analysis (engineering) , moderation , computer science , business , psychology , social psychology , marketing , microeconomics , economics , artificial intelligence , sociology , anthropology
HighlightsControl modes are positively associated with the system performance of projects. Complexity risk differentially moderates the effectiveness of control. Behavior and self‐control are ineffective under high complexity risk. Outcome and clan control are highly effective under high complexity risk.