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Dynamic capabilities through continuous improvement infrastructure
Author(s) -
Anand Gopesh,
Ward Peter T.,
Tatikonda Mohan V.,
Schilling David A.
Publication year - 2009
Publication title -
journal of operations management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.649
H-Index - 191
eISSN - 1873-1317
pISSN - 0272-6963
DOI - 10.1016/j.jom.2009.02.002
Subject(s) - context (archaeology) , performance improvement , process management , dynamic capabilities , business , conceptual framework , computer science , knowledge management , operations management , paleontology , biology , philosophy , epistemology , economics
We examine the content of continuous improvement strategies and identify infrastructure decision areas that are important for continuous improvement initiatives. We present a framework of infrastructure based on the idea that continuous improvement can serve as a dynamic capability when it includes a comprehensive organizational context. Further, we study continuous improvement initiatives in five companies to investigate the practices used by them in each of the decision areas of our framework. This research adds to the conceptual understanding of continuous improvement and results in grounded propositions about critical areas of infrastructure for continuous improvement.