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I@nnovative operations management applications in not‐for‐profit, public and government services
Author(s) -
Verma Rohit,
Youngdahl William,
McLaughlin Curtis,
Johnston Robert
Publication year - 2006
Publication title -
journal of operations management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.649
H-Index - 191
eISSN - 1873-1317
pISSN - 0272-6963
DOI - 10.1016/j.jom.2005.08.001
Subject(s) - service provider , service design , computer science , service quality , government (linguistics) , public sector , public service , marketing , profit (economics) , service (business) , public relations , business , economics , political science , linguistics , philosophy , microeconomics , economy
Excerpt] After Journal of Operations Management Editor-In-Chief Robert Handfield approved our request to develop a special issue on not-for-profit, government and public services, we wondered if there will be enough submissions. As we mentioned in the introduction to the previous issue (JOM Vol. 23, No. 2) we received an overwhelmingly large number of high quality submissions which led us to compile a second volume of the papers on ‘‘Operations Management in Not-For-Profit, Government and Public Services.’’ The sub-title of the current issue is ‘‘Innovative Applications and Case Studies’’ which reflects the diversity of methodological approaches, range of applications, and geographical breadth of studies reported in the seven papers accepted for this issue. We hope that the JOM readers will find the collection of articles stimulating and thoughtprovoking.