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Understanding the factors that enable and inhibit the integration of operations, purchasing and logistics
Author(s) -
Pagell Mark
Publication year - 2004
Publication title -
journal of operations management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.649
H-Index - 191
eISSN - 1873-1317
pISSN - 0272-6963
DOI - 10.1016/j.jom.2004.05.008
Subject(s) - purchasing , key (lock) , process management , business , computer science , supply chain , exploratory research , phenomenon , knowledge management , operations management , marketing , industrial organization , risk analysis (engineering) , computer security , economics , sociology , anthropology , physics , quantum mechanics
This exploratory research makes a first attempt at building a comprehensive model of the drivers of internal integration. A series of case studies are used to develop a more complete understanding of the factors that enable and inhibit efforts at building integration across operations, purchasing and logistics. The results suggest that this is a complex phenomenon driven by a number of factors including the structure and culture at the plant, reward systems and the amount of formal and informal communication across the functions. The end result of the research is a testable model of how integration can be built across these three key internal supply chain functions.