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Organizational learning as a strategic resource in supply management
Author(s) -
Hult G.Tomas M,
Ketchen David J,
Nichols Ernest L
Publication year - 2003
Publication title -
journal of operations management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.649
H-Index - 191
eISSN - 1873-1317
pISSN - 0272-6963
DOI - 10.1016/j.jom.2003.02.001
Subject(s) - business , construct (python library) , knowledge management , organizational learning , supply chain management , set (abstract data type) , supply chain , strategic management , organizational performance , marketing , process management , computer science , programming language
This study considers the potential role of organizational learning as a strategic resource in supply management. A model of learning in supply management processes is examined using samples representing three nodes of one Fortune 500 organization’s supply chains (internal SBU customers, n =141; corporate buyers, n =115, and external suppliers, n =58). Organizational learning is viewed as a composite construct arising from four tangible indicators: team‐, systems‐, learning‐, and memory‐orientations (each of those orientations is measured with four to five items). The results indicate that learning has a positive effect on a set of learning consequences, supply management consequences, management consequences, and performance consequences.