Premium
When consensus counts: Exploring the impact of consensus claims in advertising
Author(s) -
Freling Traci H.,
Dacin Peter A.
Publication year - 2010
Publication title -
journal of consumer psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 4.433
H-Index - 110
eISSN - 1532-7663
pISSN - 1057-7408
DOI - 10.1016/j.jcps.2009.12.001
Subject(s) - attribution , advertising , product (mathematics) , consensus theory , psychology , marketing , social psychology , business , political science , social change , geometry , mathematics , law
Consensus claims are broad declarative statements used in an advertisement purporting that a majority of a certain group of consumers prefer or use the sponsor's product or service. While consensus claims are frequently used by advertisers, little is known about how they operate or their effectiveness. We utilize attribution theory to provide insight about how consensus claims operate, and to investigate the impact of consensus claims on attributions and brand attitudes. Results suggest consensus claims are an effective advertising strategy, but their persuasive impact varies according to the featured social information and the processing motivation of audience members.