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Patient satisfaction with outpatient hysteroscopy performed by nurse hysteroscopists
Author(s) -
Bodle Julia F.,
Duffy Sean R.G.,
Binney David M.
Publication year - 2008
Publication title -
international journal of gynecology and obstetrics
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.895
H-Index - 97
eISSN - 1879-3479
pISSN - 0020-7292
DOI - 10.1016/j.ijgo.2008.07.002
Subject(s) - medicine , patient satisfaction , outpatient clinic , family medicine , test (biology) , hysteroscopy , nursing , obstetrics , paleontology , biology
Objective To investigate the effect of the introduction of nurse hysteroscopists on patient satisfaction at an outpatient hysteroscopy clinic in the United Kingdom. Methods Satisfaction with outpatient hysteroscopy performed in a University Teaching Hospital was measured using an anonymous structured questionnaire in 2000 and 2005. The unpaired t test, Mann‐Whitney U test, or χ 2 test was used depending on the level of measurement. Results A total of 102 women surveyed in 2005 were compared with 139 women surveyed in 2000. Age, ethnicity, perceived health status, previous satisfaction with outpatient appointments, and expectations of the appointment did not differ between the groups. Waiting time for an appointment and once at the clinic fell during the study period ( P < 0.001); satisfaction increased with the former ( P < 0.001), but not the latter ( P = 0.25). Satisfaction with the professional skills of healthcare providers and overall satisfaction was 95% or greater in both years. Conclusion High levels of patient satisfaction with outpatient hysteroscopy were maintained after the introduction of nurse hysteroscopists.