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MedStar Health Vendor Access Program: One System's Story
Author(s) -
Hardy Cheryl
Publication year - 2007
Publication title -
aorn journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.222
H-Index - 43
eISSN - 1878-0369
pISSN - 0001-2092
DOI - 10.1016/j.aorn.2007.03.007
Subject(s) - vendor , documentation , service (business) , health care , medical emergency , business , medicine , operations management , nursing , computer science , engineering , political science , marketing , law , programming language
SALES OR SERVICE CALLS by vendor representatives were identified as a potential patient safety issue in a Baltimore, Maryland/Washington, DC, hospital system. A VENDOR BADGING program, which requires vendor representatives to provide a background check, documentation of substance abuse testing, health information, and proof of education was implemented after nine months of investigation and planning. THREE LEVELS OF BADGES were created. The level of the badge indicates whether the vendor representative has access to non‐patient care areas only; patient care areas; or restricted patient care (ie, sterile) areas. AORN J 86 (November 2007) 815–823.