Premium
An expectancy‐equity model of productive system performance
Author(s) -
Powell Gary N.,
Johnson George A.
Publication year - 1980
Publication title -
journal of operations management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.649
H-Index - 191
eISSN - 1873-1317
pISSN - 0272-6963
DOI - 10.1016/0272-6963(80)90011-x
Subject(s) - expectancy theory , predictability , incentive , equity (law) , production (economics) , variables , personality , computer science , business , econometrics , operations management , microeconomics , economics , psychology , social psychology , statistics , mathematics , machine learning , political science , law
Although numerous behavioral variables (e.g., personality traits, incentives, nature of supervision) have documented relationships with quantity and quality of output, i.e., performance, in production systems, existing production and operations management models are dominated by technological variables. The article addresses three questions: 1. Which technological and behavioral variables influence productive system performance? 2. How do behavioral and technological variables interact? 3. Which variables are most important under different circumstances in determining performance? An expectancy‐equity model, patterned on research by Lawler [22], presents proposed relationships among variables in production systems, which are classified along a continuum from high to low process predictability. Predominant determinants of performance in various types of systems (e.g., continuous process, job shop, R&D project) are considered in light of the model. Implications for designers and analysts of productive systems and for future research are discussed.