Effects of dominance transitions on advice adherence in professional service conversations
Author(s) -
Helen Si Wang,
Chi Kin Yim
Publication year - 2019
Publication title -
journal of the academy of marketing science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 5.512
H-Index - 170
eISSN - 1552-7824
pISSN - 0092-0703
DOI - 10.1007/s11747-019-00664-8
Subject(s) - dominance (genetics) , service provider , business , marketing , customer service , advice (programming) , process (computing) , service (business) , knowledge management , psychology , public relations , computer science , biochemistry , chemistry , political science , gene , programming language , operating system
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