Open AccessJoint chance-constrained staffing optimization in multi-skill call centers
Author(s) -
Tien Thanh Dam,
Thuy Anh Ta,
Tien Mai
Publication year - 2022
Publication title -
journal of combinatorial optimization
Language(s) - Uncategorized
Resource type - Journals
SCImago Journal Rank - 0.538
H-Index - 48
eISSN - 1573-2886
pISSN - 1382-6905
DOI - 10.1007/s10878-021-00830-1
Subject(s) - staffing , heuristic , mathematical optimization , theory of computation , computer science , joint (building) , linear programming , mathematics , algorithm , engineering , architectural engineering , management , economics
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