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Toward an Evidence‐Based System for Innovation Support for Implementing Innovations with Quality: Tools, Training, Technical Assistance, and Quality Assurance/Quality Improvement
Author(s) -
Wandersman Abraham,
Chien Victoria H.,
Katz Jason
Publication year - 2012
Publication title -
american journal of community psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.113
H-Index - 112
eISSN - 1573-2770
pISSN - 0091-0562
DOI - 10.1007/s10464-012-9509-7
Subject(s) - quality (philosophy) , quality assurance , process management , knowledge management , accountability , quality policy , service delivery framework , quality management , service (business) , computer science , engineering management , business , engineering , marketing , philosophy , epistemology , political science , law
An individual or organization that sets out to implement an innovation (e.g., a new technology, program, or policy) generally requires support. In the Interactive Systems Framework for Dissemination and Implementation, a Support System should work with Delivery Systems (national, state and/or local entities such as health and human service organizations, community‐based organizations, schools) to enhance their capacity for quality implementation of innovations. The literature on the Support ystem has been under‐researched and under‐developed. This article begins to conceptualize theory, research, and action for an evidence‐based system for innovation support (EBSIS). EBSIS describes key priorities for strengthening the science and practice of support. The major goal of EBSIS is to enhance the research and practice of support in order to build capacity in the Delivery System for implementing innovations with quality, and thereby, help the Delivery System achieve outcomes. EBSIS is guided by a logic model that includes four key support components: tools, training, technical assistance, and quality assurance/quality improvement . EBSIS uses the Getting To Outcomes approach to accountability to aid the identification and synthesis of concepts, tools, and evidence for support. We conclude with some discussion of the current status of EBSIS and possible next steps, including the development of collaborative researcher‐practitioner‐funder‐consumer partnerships to accelerate accumulation of knowledge on the Support System. Special Issue: Advances in Bridging Research and Practice Using the Interactive System Framework for Dissemination and Implementation; Guest Editors: Abraham Wandersman, Paul Flaspohler, Catherine A. Lesesne, Richard Puddy; Action Editor: Emilie Phillips Smith