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Untrained paraprofessionals' verbal helping behavior
Author(s) -
D'Augelli Anthony R.,
Danish Steven J.,
Brock Gregory W.
Publication year - 1976
Publication title -
american journal of community psychology
Language(s) - Uncategorized
Resource type - Journals
SCImago Journal Rank - 1.113
H-Index - 112
eISSN - 1573-2770
pISSN - 0091-0562
DOI - 10.1007/bf00903194
Subject(s) - health psychology , helping behavior , psychology , public health , applied psychology , social psychology , medicine , nursing
The verbal behavior of untrained paraprofessionals in simulated initial helping interactions was studied. Taped interviews conducted by 131 helpers-in-training were evaluated on the Helping Skills Verbal Response System, a category system consisting of continuing, leading, and self-referent responses. Helpers were found to vary considerably in number and types of responses given. Leading responses were twice as frequent as continuing responses. The most often used response was the closed question. Few responses focusing on helpees' feelings were given. The implications for training were discussed in terms of the facilitative role of helpers in initial helping interactions.