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The prediction of “shows” and “no‐shows” to a crisis center
Author(s) -
Walfish Steve,
Tapp Jack T.,
Tulkin Steve R.,
Slaikeu Karl,
Russell Mary
Publication year - 1975
Publication title -
american journal of community psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.113
H-Index - 112
eISSN - 1573-2770
pISSN - 0091-0562
DOI - 10.1007/bf00880778
Subject(s) - state (computer science) , health psychology , library science , sociology , management , medicine , public health , mathematics , nursing , algorithm , computer science , economics
The relationship between measures of worker effectiveness in a therapeutic telephone intervention and whether a caller shows for a scheduled appointment can be used to assess the variables that contribute to "successful" telephone counseling. This study replicated the findings of a previous investigation in showing that the motivation of a caller in response to the question of a referral was positively correlated with "showing" for the appointment. Futher, the identification of a specific problem related negatively to the caller's response to the referral. However, the concreteness of the phone worker was not correlated with whither the scheduled appointment was kept by the caller.