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Use Emotional Quotient (EQ) Model for Better Conversations
Author(s) -
Santovec Mary Lou
Publication year - 2011
Publication title -
women in higher education
Language(s) - English
Resource type - Journals
eISSN - 2331-5466
pISSN - 1060-8303
DOI - 10.1002/whe.10161
Subject(s) - emotional intelligence , conversation , psychology , feeling , empathy , social intelligence , social psychology , social skills , developmental psychology , communication