Premium
Take steps to ensure customer satisfaction
Author(s) -
Hope Joan
Publication year - 2015
Publication title -
the successful registrar
Language(s) - English
Resource type - Journals
eISSN - 1943-7560
pISSN - 1534-7710
DOI - 10.1002/tsr.30043
Subject(s) - feeling , customer satisfaction , service (business) , customer service , psychology , management , medical education , marketing , public relations , business , social psychology , political science , medicine , economics
Adrian R. Cornelius wants people to leave his office feeling that they have been well‐served. Whether they are students, colleagues, faculty members or anyone else, his goal is for them to be satisfied with the service the Registrar's Office at the University of Maryland College Park provides.