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Integrating product quality and environmental performance through innovation—the l'oréal case
Author(s) -
Breeden Kay,
Fontaine Michel,
Kuryk Barbara
Publication year - 1994
Publication title -
environmental quality management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.249
H-Index - 27
eISSN - 1520-6483
pISSN - 1088-1913
DOI - 10.1002/tqem.3310030306
Subject(s) - quality (philosophy) , task (project management) , business , product (mathematics) , marketing , environmental economics , industrial organization , engineering , economics , systems engineering , philosophy , geometry , mathematics , epistemology
Meeting the demands of today's marketplace has become an increasingly complex challenge for corporations in all industries. The consumer is demanding high‐quality products, low cost, and more recently, a new variable: environmental performance. Customers will not accept sacrifices in quality or cost to help businesses meet regulatory requirements or develop environmentally sound products. They want it all. Consequently, companies are faced with the complex task of balancing cost, quality, and environmental performance.