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Evaluating your environmental audit—moving beyond band‐aids in developing corrective actions
Author(s) -
Hedstrom Gilbert S.,
Voeller Roger W.
Publication year - 1993
Publication title -
environmental quality management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.249
H-Index - 27
eISSN - 1520-6483
pISSN - 1088-1913
DOI - 10.1002/tqem.3310020410
Subject(s) - audit , process (computing) , process management , action (physics) , risk analysis (engineering) , quality (philosophy) , business , computer science , operations management , accounting , engineering , philosophy , physics , epistemology , quantum mechanics , operating system
Although audit programs have helped companies make big improvements in performance, more progress is still necessary and available. In this article the authors show how still bigger improvements are possible by expanding the corrective action process and utilizing total quality principles in developing corrective actions and evaluating company performance. With sufficient knowledge about the nature of its problems, not just the degree of its problems, a company should be able to rethink its basic management approaches and achieve dramatic improvements in performance.