Premium
Packaging waste measurement—A key element in digital's total quality program
Author(s) -
Nielsen Larry J.
Publication year - 1991
Publication title -
environmental quality management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.249
H-Index - 27
eISSN - 1520-6483
pISSN - 1088-1913
DOI - 10.1002/tqem.3310010209
Subject(s) - key (lock) , corporation , quality (philosophy) , waste management , engineering , element (criminal law) , track (disk drive) , manufacturing engineering , operations management , business , environmental economics , computer science , mechanical engineering , computer security , philosophy , finance , epistemology , law , political science , economics
Measurement of packaging waste is a key element of the Total Quality Management program at Digital Equipment Corporation. This case study shows how the company uses measurement techniques to set priorities for which areas of packaging waste should be addressed first and to track improvements over time. To date, an 1,800‐ton annual reduction in packaging waste has been achieved, with associated annual savings of $2.7 million.