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Ebola and Global Airline Business: An Integrated Framework of Companies’ Responses to Adverse Environmental Shock
Author(s) -
AmankwahAmoah Joseph
Publication year - 2016
Publication title -
thunderbird international business review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.553
H-Index - 37
eISSN - 1520-6874
pISSN - 1096-4762
DOI - 10.1002/tie.21789
Subject(s) - outbreak , business , shock (circulatory) , tourism , risk management , strategic management , pandemic , covid-19 , marketing , finance , political science , infectious disease (medical specialty) , virology , pathology , medicine , law , biology , disease
In spite of a growing body of literature on risk management, our understanding of how companies respond to unforeseen disruptions such as pandemics or outbreaks remains limited. This study advances tourism management, operations strategy, and risk management research by examining how airlines have responded to the Ebola outbreak in West Africa. Using archival records, the study uncovered three unique stages in airlines’ responses to the outbreak. The study provides insights and rationale behind strategic persistence and downscaling approaches adopted by different airlines. The implications for risk management and public policy are examined. © 2016 Wiley Periodicals, Inc .