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A Framework for Multiobjective Decision Management with Diverse Stakeholders
Author(s) -
Garber Melissa,
Sarkani Shahram,
Mazzuchi Thomas
Publication year - 2017
Publication title -
systems engineering
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.474
H-Index - 50
eISSN - 1520-6858
pISSN - 1098-1241
DOI - 10.1002/sys.21398
Subject(s) - stakeholder , competitor analysis , stakeholder analysis , knowledge management , business , stakeholder management , management science , process management , space (punctuation) , stakeholder engagement , process (computing) , computer science , engineering , political science , marketing , public relations , operating system
Today's society faces increasingly “Big Decisions,” including those related to strategy, policy, and system of systems lifecycle design. As corporate and governmental “Big Decisions” increase in complexity over time, they affect larger numbers, and more diverse groups, of stakeholders. This paper proposes a framework for decision making, based on the INCOSE Decision Management Process, that adds the perspectives of multiple stakeholder views. Using this framework, the views of diverse stakeholder groups, such as senior leaders, users, competitors, suppliers, civic organizations, and environmental organizations, are combined to facilitate stakeholder‐centric perspectives on tradeoffs. The Group Decision Analysis Theorem is applied to combine stakeholder perspectives. Visualizations are utilized to improve stakeholder understanding, clarify relationships, and provide views into tradeoffs. The framework is demonstrated through an example based on space exploration policy.