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A framework for capturing the hidden stakeholder system
Author(s) -
Wood John,
Sarkani Shahram,
Mazzuchi Thomas,
Eveleigh Timothy
Publication year - 2012
Publication title -
systems engineering
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.474
H-Index - 50
eISSN - 1520-6858
pISSN - 1098-1241
DOI - 10.1002/sys.21224
Subject(s) - stakeholder , scope (computer science) , stakeholder analysis , sociotechnical system , computer science , architecture , process management , project stakeholder , knowledge management , business , engineering , systems engineering , project management , program management , project charter , public relations , political science , art , visual arts , programming language
As programs rise in intricacy and scope, the number of stakeholders involved also increases, often driving an exponential growth in program complexity. This complexity is caused by the $n^*(n - 1)/2$ stakeholder relationships which form an underlying system that influences all aspects of the program. Understanding, managing, and leveraging this stakeholder system will greatly increase a program's probability of success. This paper provides a framework for capturing this stakeholder system in a series of architectural views. These architectural products document the program's stakeholder concerns and also illustrate how those stakeholders interrelate over the system's lifecycle. The ultimate objective for the framework and use of the resulting products is to allow for right‐sized stakeholder involvement, promote effective use of resources, and increase the probability of overall program success with the assurance of lasting stakeholder commitment. Additionally, this unique insertion of Stakeholder Analysis and Social Network Analysis into an Architecture Framework fulfills an original intent of Architecture Framework, capturing the entire sociotechnical enterprise system. ©2012 Wiley Periodicals, Inc. Syst Eng 16