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Value streams in science & technology: A case study of value creation and intelligent tutoring systems
Author(s) -
Rouse William B.,
Boff Kenneth R.
Publication year - 2003
Publication title -
systems engineering
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.474
H-Index - 50
eISSN - 1520-6858
pISSN - 1098-1241
DOI - 10.1002/sys.10038
Subject(s) - variety (cybernetics) , context (archaeology) , value (mathematics) , computer science , knowledge management , streams , early adopter , embodied cognition , data science , management science , operations research , artificial intelligence , engineering , paleontology , computer network , machine learning , biology , operating system
Science and technology (S&T) involves a broad community of investors, sponsors, investigators, adopters, and end‐users. This wide range of stakeholders adds value in a variety of ways, resulting in what are termed value streams. This article focuses on elaborating and formalizing S&T value streams. This formulation is evaluated in the context of a case study of computer‐based intelligent tutoring systems. The value streams identified in this context span several decades of S&T investments, R&D in numerous organizations, and deployments in a variety of school settings. Insights gained from this case study enable proposing a general model of value creation in S&T. The phenomena embodied in this model suggest several central hypotheses. Approaches to evaluating these hypotheses are discussed. © 2003 Wiley Periodicals, Inc. Syst Eng 6: 76–91, 2003