Value streams in science & technology: A case study of value creation and intelligent tutoring systems | Zendy

Rouse William B. | Zendy; Boff Kenneth R. | Zendy

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Value streams in science & technology: A case study of value creation and intelligent tutoring systems

Author(s) -

Rouse William B.,

Boff Kenneth R.

Publication year - 2003

Publication title -

systems engineering

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.474

H-Index - 50

eISSN - 1520-6858

pISSN - 1098-1241

DOI - 10.1002/sys.10038

Subject(s) - variety (cybernetics) , context (archaeology) , value (mathematics) , computer science , knowledge management , streams , early adopter , embodied cognition , data science , management science , operations research , artificial intelligence , engineering , paleontology , computer network , machine learning , biology , operating system

Science and technology (S&T) involves a broad community of investors, sponsors, investigators, adopters, and end‐users. This wide range of stakeholders adds value in a variety of ways, resulting in what are termed value streams. This article focuses on elaborating and formalizing S&T value streams. This formulation is evaluated in the context of a case study of computer‐based intelligent tutoring systems. The value streams identified in this context span several decades of S&T investments, R&D in numerous organizations, and deployments in a variety of school settings. Insights gained from this case study enable proposing a general model of value creation in S&T. The phenomena embodied in this model suggest several central hypotheses. Approaches to evaluating these hypotheses are discussed. © 2003 Wiley Periodicals, Inc. Syst Eng 6: 76–91, 2003

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