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Goffman in the Gallery: Interactive Art and Visitor Shyness
Author(s) -
Scott Susie,
HintonSmith Tamsin,
Härmä Vuokko,
Broome Karl
Publication year - 2013
Publication title -
symbolic interaction
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.874
H-Index - 47
eISSN - 1533-8665
pISSN - 0195-6086
DOI - 10.1002/symb.74
Subject(s) - performative utterance , exhibition , visitor pattern , sociology , ethnography , situational ethics , the imaginary , shyness , competence (human resources) , resistance (ecology) , psychology , social psychology , aesthetics , visual arts , art , computer science , anxiety , ecology , psychiatry , anthropology , psychotherapist , biology , programming language
In an effort to facilitate public engagement, contemporary art galleries and museums house interactive exhibits incorporating digital media. Despite removing traditional barriers of cultural capital, however, these exhibitions now presume a level of technological and performative competence, which can feel equally intimidating to visitors. Reporting on an UK ‐based ethnographic study and using dramaturgical theory, we show how interactive exhibitions can evoke situational shyness in visitors, through the combination of a demand for active, performative engagement and the deliberate restriction of instructional and explanatory information. In this ambiguous setting, visitors search for a social script to guide their action, the absence or opaqueness of which creates self‐conscious inhibition. Actors adapt to this resourcefully by looking toward others to provide a replacement script; these may be companion visitors, strangers, or imaginary audiences. Some visitors, meanwhile, demonstrate resistance by refusing to engage with the interactive art agenda altogether, preferring to assume a role of detached spectatorship .

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