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Enhancing competitive edge through knowledge management in implementing ERP systems
Author(s) -
Li Ling,
Zhao Xiping
Publication year - 2006
Publication title -
systems research and behavioral science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.371
H-Index - 45
eISSN - 1099-1743
pISSN - 1092-7026
DOI - 10.1002/sres.758
Subject(s) - competitive advantage , knowledge management , knowledge sharing , business , organizational learning , process (computing) , process management , computer science , marketing , operating system
Using data from 170 manufacturing companies, we identified five facilitators for knowledge management in an ERP environment. Additionally, we examined the relationship between knowledge management and manufacturing companies' competitive advantages in the E‐business environment. The result of the study suggests that adopting organizational preparation for KM, employee education and learning, information and data network, knowledge sharing process and knowledge scanning as knowledge management facilitators will have a synergistic positive effect on firms' competitive advantages. Copyright © 2006 John Wiley & Sons, Ltd.