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Integrating living system process analysis and concrete process analysis with balanced scorecard
Author(s) -
Louderback W. Thomas,
Merker Stephen L.
Publication year - 2006
Publication title -
systems research and behavioral science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.371
H-Index - 45
eISSN - 1099-1743
pISSN - 1092-7026
DOI - 10.1002/sres.736
Subject(s) - balanced scorecard , living systems , sort , miller , process (computing) , computer science , process analysis , process management , systems theory , sociology , management science , operations research , economics , engineering , artificial intelligence , ecology , biology , information retrieval , operating system , process engineering
Living Systems Process Analysis and Concrete Process Analysis are practical applications of Living Systems Theory, which emerged soon after the publication of James Grier Miller's Living Systems in 1978. The first application identifies quantifiable variables directly related to critical subsystems of organizations, as defined by Living Systems Theory, while the second application builds on the first by elaborating mathematical equations which can be used to sort measurements of the same critical subsystems, from interpretations of those measurements, in traditional financial information. In 1996, Robert Kaplan and David Norton elaborated an eclectic management process based on four strategic perspectives in their popular book Balanced Scorecard. This paper suggests that these three frameworks would be very compatible if applied together and examines the similarities among them. Copyright © 2006 John Wiley & Sons, Ltd.