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Exploring dynamic capabilities: A systems thinking approach
Author(s) -
Dutta Koushik
Publication year - 2019
Publication title -
systems research and behavioral science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.371
H-Index - 45
eISSN - 1099-1743
pISSN - 1092-7026
DOI - 10.1002/sres.2660
Subject(s) - dynamic capabilities , cybernetics , viable system model , aviation , civil aviation , competitive advantage , knowledge management , systems thinking , soft systems methodology , organizational studies , business , management , computer science , process management , management science , organization development , engineering , marketing , economics , information system , artificial intelligence , management information systems , electrical engineering , aerospace engineering
This research examines the nature of dynamic capabilities and the organizational conditions that enhance the dynamic capabilities of the organization. The analysis is carried out by using cybernetics theory and specifically the viable system model. It highlights the critical role played in the creation and maintenance of dynamic capabilities by three constructs at the organization level—organizational identity, organizational mindfulness, and organizational fragmentation. The research uses the concept of embedded case studies and focuses on three airlines in the Indian civil aviation sector from 2007 to 2017, a period that was highly competitive and turbulent for the domestic aviation sector, with the three airlines showing markedly differing growth trajectories through this period.