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Critical Systems Thinking Review on Decentralized Drinking Water Management in Nauli City, Indonesia
Author(s) -
Simbolon Jackwin
Publication year - 2017
Publication title -
systems research and behavioral science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.371
H-Index - 45
eISSN - 1099-1743
pISSN - 1092-7026
DOI - 10.1002/sres.2490
Subject(s) - government (linguistics) , business , water industry , environmental planning , water supply , local government , constitution , management system , public administration , operations management , engineering , political science , environmental engineering , environmental science , philosophy , linguistics , law
This paper is based on a PhD project that strives to assess the performance of decentralised drinking water management in the city of Nauli, Indonesia. The implementation of decentralised government system followed by decentralizing some functions including drinking water services, is unsatisfactory in providing access to drinking water for all residents in the city of Nauli. Nauli Municipality that has just split up as an autonomous local government under the decentralized government system in Indonesia, is facing conflicts in providing water provision to the society, since there are three public water companies in this region: PDAM of Nauli City, PDAM of Nauli District, and BLUD of the Samsoir Provincial Government. Furthermore, these governments and water companies seem to forget the main objective of government in water provision as stated in the Indonesia Constitution: to fully control the water and manage it for meeting the people's needs. The aim of this research is to apply Ulrich's critical systems heuristics (CSH) to address the following research questions: (i) how effective is the current decentralized water management system?; and (ii) how the current system can be improved and what ought to be done? Copyright © 2017 John Wiley & Sons, Ltd.