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The Paradoxes of Telehealth: a Review of the Literature 2000–2015
Author(s) -
Standing Craig,
Standing Susan,
McDermott MarieLouise,
Gururajan Raj,
Kiani Mavi Reza
Publication year - 2016
Publication title -
systems research and behavioral science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.371
H-Index - 45
eISSN - 1099-1743
pISSN - 1092-7026
DOI - 10.1002/sres.2442
Subject(s) - telehealth , value (mathematics) , work (physics) , period (music) , clinical practice , psychology , telemedicine , nursing , medicine , computer science , health care , political science , engineering , philosophy , law , mechanical engineering , machine learning , aesthetics
Telehealth literature has grown over the years to be a substantial body of work. However, research still highlights problems in extracting value from telehealth activities. In this paper, we analyse the telehealth literature over the period 2000–2015. The methodology focuses on paradoxes or surprises in the findings. We explain the lack of an operating model for telehealth as a debilitating feature of its history. We also note that many of the barriers cited in the literature have not changed over the period. We call for a focused research agenda on telehealth that provides clear evidence for some of the benefits such as cost savings and patient benefits. If telehealth activities are to progress, fundamental issues need to be addressed both in research and practice. Copyright © 2016 John Wiley & Sons, Ltd.