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Organizational Design and Firm‐Wide Collaboration: Retrospective Appreciation of a Change‐Led Consulting Intervention in India within a Systems Thinking Paradigm
Author(s) -
Chowdhury Rajneesh
Publication year - 2011
Publication title -
systems research and behavioral science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.371
H-Index - 45
eISSN - 1099-1743
pISSN - 1092-7026
DOI - 10.1002/sres.1139
Subject(s) - intervention (counseling) , context (archaeology) , field (mathematics) , knowledge management , focus (optics) , public relations , key (lock) , organizational architecture , sociology , psychology , political science , computer science , paleontology , mathematics , computer security , psychiatry , pure mathematics , biology , physics , optics
This paper offers a retrospective appreciation of an organization design intervention of a Public Relations firm in India that was undertaken, keeping in mind productive collaboration within geographically spread out teams to support the organization's fast paced growth. It intends to highlight key insights from systems thinking that were used in designing and leading the intervention, and articulate the messages that surfaced during and at the end of the intervention. First, the Public Relations field is introduced in short, then the organization in focus is discussed, leading to a discussion of the need that arose for which the intervention was mandated, then the key concepts and implementation agenda are talked about, and it finally concludes with a retrospective appreciation of the nature of collaboration in the context, from a systems viewpoint. Copyright © 2011 John Wiley & Sons, Ltd.