Premium
Applying system dynamics to foster organizational change, accountability and performance in the public sector: A case‐based Italian perspective
Author(s) -
Bianchi Carmine,
Bivona Enzo,
Cognata Antonio,
Ferrara Pietro,
Landi Tiziana,
Ricci Paolo
Publication year - 2010
Publication title -
systems research and behavioral science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.371
H-Index - 45
eISSN - 1099-1743
pISSN - 1092-7026
DOI - 10.1002/sres.1042
Subject(s) - perspective (graphical) , accountability , politics , public sector , system dynamics , outcome (game theory) , dynamics (music) , organizational dynamics , organizational systems , political system , process management , organizational change , business , public relations , knowledge management , political science , sociology , computer science , economics , microeconomics , artificial intelligence , economy , pedagogy , law , democracy
The goal of this paper is to discuss the role System Dynamics (SD) can play to enhance performance improvement in the public sector. It is remarked how SD can help decision makers to properly perceive the boundaries of the relevant system underlying observed phenomena. To this end, three real cases are analysed to show how SD can facilitate a better understanding of the relationships between the political and the organisational system in the public sector, and how to promptly attain efficiency and improve outcome, given the constraints that the institutional and political systems constitute. Copyright © 2010 John Wiley & Sons, Ltd.