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Applying a framework for the improvement of software process maturity
Author(s) -
Canfora Gerardo,
García Félix,
Piattini Mario,
Ruiz Francisco,
Visaggio C. A.
Publication year - 2006
Publication title -
software: practice and experience
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.437
H-Index - 70
eISSN - 1097-024X
pISSN - 0038-0644
DOI - 10.1002/spe.697
Subject(s) - capability maturity model , certification , computer science , process (computing) , maturity (psychological) , process management , software development process , software , conceptual framework , key (lock) , software development , point (geometry) , work (physics) , software engineering , engineering management , systems engineering , engineering , management , mechanical engineering , computer security , psychology , developmental psychology , philosophy , geometry , mathematics , epistemology , economics , programming language , operating system
This article presents the results and lessons learned in the application of the Framework for the Modelling and Measurement of Software Processes (FMESP) in a software company dedicated to the development and maintenance of software for information systems. The aim of FMESP is to provide companies with a conceptual and technological framework for the management of their process models and measurement models in an integrated way. Modelling and measurement are two key factors to promote continuous process improvement. As a result, important benefits were obtained. The company improved the maturity of its processes which allowed it to obtain the ISO 9000 certification. From a research point of view, Action‐Research was successfully applied and as a result the framework was improved and important feedback was obtained, bringing to light new important issues which will be tacked in future work. Copyright © 2005 John Wiley & Sons, Ltd.