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Using a qualitative research method for building a software maintenance methodology
Author(s) -
Polo Macario,
Piattini Mario,
Ruiz Francisco
Publication year - 2002
Publication title -
software: practice and experience
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.437
H-Index - 70
eISSN - 1097-024X
pISSN - 0038-0644
DOI - 10.1002/spe.481
Subject(s) - action research , identification (biology) , task (project management) , computer science , software , key (lock) , set (abstract data type) , software development , action (physics) , software engineering , process management , knowledge management , engineering management , systems engineering , engineering , management , computer security , botany , physics , quantum mechanics , economics , biology , programming language
This article explains our experience of using Action Research to develop a software maintenance methodology involving two organizations: a group of university researchers and a software services organization. The concept of ‘methodology’ comprises a wide set of elements whose identification, definition and integration is not a trivial task, due to the magnitude of the project and to the different nature of the organizations. The use of Action Research was a key factor in the progress of the research and has been essential in the adoption of the methodology within the software services organization. Copyright © 2002 John Wiley & Sons, Ltd.