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The people aspects in modern process improvement management approaches
Author(s) -
Korsaa Morten,
Johansen Jörn,
Schweigert Tomas,
Vohwinkel Detlef,
Messnarz Richard,
Nevalainen Risto,
Biro Miklos
Publication year - 2013
Publication title -
journal of software: evolution and process
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.371
H-Index - 29
eISSN - 2047-7481
pISSN - 2047-7473
DOI - 10.1002/smr.570
Subject(s) - process (computing) , process management , focus (optics) , computer science , knowledge management , engineering , physics , optics , operating system
It is well‐known that process improvement change requires “tools‐processes‐people.” Engineers have spent most energy on the tools and processes, but everything is done by people, and success depends on people and their competencies. The increasing focus on people is reflected in many change models; some are discussed in this paper.