Premium
Analytic hierarchy process‐based prioritization framework for vendor's reliability challenges in global software development
Author(s) -
Khan Abdul Wahid,
Hussain Imtiaz,
Zamir Muhammad
Publication year - 2021
Publication title -
journal of software: evolution and process
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.371
H-Index - 29
eISSN - 2047-7481
pISSN - 2047-7473
DOI - 10.1002/smr.2310
Subject(s) - vendor , software development , computer science , analytic hierarchy process , software quality , software development process , software , process (computing) , process management , software engineering , engineering , operations research , business , marketing , programming language , operating system
The concept of global software development was adopted by software organizations for the purpose of delivering quality software products at a reduced cost. Software reliability became one of the eminent challenges in the global software development. The main objective of this research paper is to develop a classification of the challenging factors in the global software development process faced by vendor organizations. The classification of the challenges depends on the data gathered through systematic literature review and implementation of the analytic hierarchy process (AHP). A total of 18 challenges were explored through systematic literature review and mapped into five categories, that is, capability, reliance, delivery, management, and distinction. The explored issues played a major role for assisting the researcher and designer for mitigating the challenges during “AHP based prioritization framework for Vendor's Reliability challenges in Global Software Development”. Taking the AHP approach, we tried to fill this research gap by exploring and prioritizing the challenges that could negatively impact the vendor reliability of a specific organization. The classification of the explored challenges provided a framework that was used to deal with the issues associated with software reliability in the global software environment, which provided the vital role for the success of software organizations.