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Mediating effects of emotional exhaustion on the relationship between job demand–control model and mental health
Author(s) -
Huang YuHwa,
Du Peylan,
Chen ChinHui,
Yang ChinAnn,
Huang IngChung
Publication year - 2011
Publication title -
stress and health
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.009
H-Index - 61
eISSN - 1532-2998
pISSN - 1532-3005
DOI - 10.1002/smi.1340
Subject(s) - emotional exhaustion , mental health , psychology , job control , job satisfaction , control (management) , clinical psychology , social psychology , developmental psychology , burnout , psychiatry , work (physics) , mechanical engineering , management , engineering , economics
This study attempted to investigate the role of emotional exhaustion as a mediator on the relationship between job demands–control (JDC) model and mental health. Three‐wave data from 297 employees were collected. The results showed that job demands were positively related to emotional exhaustion, and increasing job demands will increase the level of emotional exhaustion. Job control was negatively associated with emotional exhaustion; therefore, increasing job control will decrease the level of emotional exhaustion. Emotional exhaustion was negatively related to mental health. Emotional exhaustion fully mediated the relationship between job demands and mental health, and partially mediated the positive relationship between job control and mental health. In addition, job control was positively associated with mental health directly. The remarkable finding of the present study was that emotional exhaustion served as the key mediator between the JDC model and mental health. Theoretical and managerial implications and limitations were discussed. Copyright © 2010 John Wiley & Sons, Ltd.