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Aiming for restructuring success at London Underground
Author(s) -
Mayo Donna D.,
Callaghan Martin J.,
Dalton William J.
Publication year - 2001
Publication title -
system dynamics review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.491
H-Index - 57
eISSN - 1099-1727
pISSN - 0883-7066
DOI - 10.1002/sdr.216
Subject(s) - restructuring , work (physics) , private sector , government (linguistics) , operations research , computer science , engineering , economics , finance , economic growth , mechanical engineering , linguistics , philosophy
Beginning in 1997, the UK government called on London Underground Limited (LUL) to assess its options for a broad restructuring. LUL commissioned an analysis by PA Consulting Group featuring the development and use of a system dynamics simulation model of the Underground. This article describes major aspects of this work, and how use of the dynamic simulation model has evolved to meet LUL's changing needs. The model provided a common framework for analyzing structural options; simulated performance under different potential structures and identified critical aspects of implementation; helped educate LUL's potential private‐sector partners about the Underground; and, most recently, enhanced LUL's evaluation of the private sector bids. Copyright © 2001 John Wiley & Sons, Ltd.