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Leveraging Justice: How Leaders Influence Performance Determinants in the Fire Service
Author(s) -
Huntsman David,
Greer Alex,
Murphy Haley
Publication year - 2020
Publication title -
risk, hazards and crisis in public policy
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.634
H-Index - 8
ISSN - 1944-4079
DOI - 10.1002/rhc3.12188
Subject(s) - mediation , bootstrapping (finance) , organizational commitment , distributive justice , procedural justice , psychology , economic justice , service (business) , survey data collection , public relations , social psychology , business , applied psychology , political science , marketing , law , perception , neuroscience , statistics , mathematics , finance
Disasters are increasing in both number and severity. Thus, effective emergency response is becoming increasingly important to lessen human and economic impacts from disasters. Little research has been performed, however, on how leaders influence the attitudes of responders that motivate them toward increased performance and overall effectiveness. Using survey data from two separate fire departments, this study explores the relationships between distributive and procedural justice, and the affective outcomes of organizational commitment and job satisfaction. Perceived organizational support is also tested for mediation using bootstrapping procedures for indirect effects. Overall, the results for both departments show that perceived organizational support mediates the positive and significant relationships between the justice dimensions and affective outcomes. In turn, this suggests that leaders in the fire service may build more successful fire departments by providing fair treatment, procedures, and outcomes to firefighters as favorable treatment is reciprocated to benefit the organization.