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The Perspective of the Affected: What People Confronted With Disasters Expect From Government Officials and Public Leaders
Author(s) -
Jong Wouter,
Dückers Michel L. A.
Publication year - 2019
Publication title -
risk, hazards and crisis in public policy
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.634
H-Index - 8
ISSN - 1944-4079
DOI - 10.1002/rhc3.12150
Subject(s) - government (linguistics) , bureaucracy , public relations , meaning (existential) , context (archaeology) , perspective (graphical) , situational ethics , perception , psychology , psychosocial , social psychology , political science , politics , geography , law , philosophy , linguistics , archaeology , artificial intelligence , neuroscience , psychiatry , computer science , psychotherapist
Despite available knowledge on appropriate psychosocial support for people confronted with death, loss, and severe stress in the context of major crises and disasters, it is crucial to understand what people affected expect from government officials and public leaders in the aftermath of an extreme event. Eight interviews with affected adult residents were conducted to explore their expectations and experiences in relation to government. This was done against the background of Park's ([, 2016]) model on meaning making. Findings revealed that interviewees expected the government to help them in a fair, compassionate, equal, and reliable manner. They also expected support in fulfilling event‐related practical needs, and assumed that the government would use its capacity to align network partners and break down bureaucratic barriers. The affected individuals’ global beliefs and situational meaning may differ from the perceptions of the public leader who provides support.