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A strategic assessment of six sigma
Author(s) -
Goh T. N.
Publication year - 2002
Publication title -
quality and reliability engineering international
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.913
H-Index - 62
eISSN - 1099-1638
pISSN - 0748-8017
DOI - 10.1002/qre.491
Subject(s) - six sigma , subject (documents) , hyperbole , presentation (obstetrics) , sigma , design for six sigma , quality (philosophy) , engineering , process management , management science , operations management , computer science , epistemology , philosophy , library science , linguistics , physics , medicine , quantum mechanics , lean manufacturing , radiology , metaphor
Six Sigma as a quality improvement framework has been gaining considerable attention in recent years. The hyperbole that often accompanied the presentation and adoption of Six Sigma in industry could lead to unrealistic expectations as to what Six Sigma is truly capable of achieving. In this paper, some strategic perspectives on the subject are presented, highlighting the potential and possible limitations of Six Sigma applications particularly in a knowledge‐based environment. Without delving into the mechanics of the subject in detail, the points raised could be useful to those deliberating on the appropriateness of Six Sigma to their respective organizations. Copyright © 2002 John Wiley & Sons, Ltd.

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