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Quality and reliability: Illusions and realities
Author(s) -
O'Connor Patrick D. T.
Publication year - 1993
Publication title -
quality and reliability engineering international
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.913
H-Index - 62
eISSN - 1099-1638
pISSN - 0748-8017
DOI - 10.1002/qre.4680090303
Subject(s) - reliability (semiconductor) , quality assurance , quality (philosophy) , reliability engineering , risk analysis (engineering) , computer science , illusion , management science , engineering , operations management , business , psychology , power (physics) , physics , external quality assessment , philosophy , epistemology , quantum mechanics , neuroscience
The paper reviews the role of quantitative and ‘systems’ methods that have been developed, and in many cases standardized, for application in quality assurance and reliability engineering. It proposes that these should be discarded in favour of a return to traditional engineering and management values, and emphasis on the methods that have driven the quality revolution. These include the use of statistical methods for preventing failure and for optimising designs and processes.