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The Japanese point of view on the ISO 9000 standards
Author(s) -
Kume Hitoshi
Publication year - 1993
Publication title -
quality and reliability engineering international
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.913
H-Index - 62
eISSN - 1099-1638
pISSN - 0748-8017
DOI - 10.1002/qre.4680090204
Subject(s) - certification , quality management system , quality management , quality (philosophy) , quality of analytical results , business , product certification , point (geometry) , quality assurance , management system , engineering management , operations management , engineering , management , economics , mathematics , external quality assessment , philosophy , geometry , epistemology
On the whole, Japanese quality management sits rather uneasily with a certification system based on ISO standards. This is because, whereas the certification system is constructed from the purchaser's standpoint, the main stream of Japanese quality activities is from the supplier's standpoint. However, the ISO system has many advantages also for suppliers, and reassessing Japanese quality management in comparison with ISO standards and reconstructing it on the firm foundation which these standards provide, Japanese quality management will be raised to even higher levels internationally.