Choosing the best set of quality judges: A new quality tool | Zendy

Hoffman Lorrie L. | Zendy

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Choosing the best set of quality judges: A new quality tool

Author(s) -

Hoffman Lorrie L.

Publication year - 1991

Publication title -

quality and reliability engineering international

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.913

H-Index - 62

eISSN - 1099-1638

pISSN - 0748-8017

DOI - 10.1002/qre.4680070606

Subject(s) - quality (philosophy) , discernment , set (abstract data type) , computer science , pairwise comparison , multidimensional scaling , data mining , operations research , artificial intelligence , machine learning , engineering , philosophy , epistemology , programming language

This article presents a technique which allows one to choose the ‘best’ set of quality judges. The methodology can be applied to any situation requiring discernment of a qualified inspector of products or service. The approach presented in this article selects judges who align their quality criteria with the prevailing expert. Multidimensional scaling is conducted on a disagreement matrix formed by executing multiple pairwise comparisons. An example of voice quality judging is included in the article as a practical example of the technique.

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