Open AccessJapan Society of Quality Assurance
Author(s) -
Imada Sumi
Publication year - 2002
Publication title -
the quality assurance journal
Language(s) - Uncategorized
Resource type - Journals
eISSN - 1099-1786
pISSN - 1087-8378
DOI - 10.1002/qaj.161
Subject(s) - quality assurance , library science , business , marketing , computer science , service (business)