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Does GDPR influence the hospital‐patient relationship? Trust and commitment between health data stakeholders
Author(s) -
Chen YuJen,
Jeng Wei
Publication year - 2020
Publication title -
proceedings of the association for information science and technology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.193
H-Index - 14
ISSN - 2373-9231
DOI - 10.1002/pra2.409
Subject(s) - context (archaeology) , general data protection regulation , key (lock) , structural equation modeling , business , health care , survey data collection , psychology , conceptual model , knowledge management , computer science , political science , european union , computer security , database , law , paleontology , statistics , mathematics , machine learning , biology , economic policy
GDPR influences the way people define and use personal data. This study aims to discuss how the relationship between data subjects and data controllers in the healthcare context would be influenced under GDPR. We adopt the Key Mediating Variable, as a conceptual model, to reveal potential changes in the hospital‐patient relationship, specifically in terms of trust and commitment, as influenced by GDPR in the following five precursors: relationship termination costs, benefits, shared values of data, communication, and opportunistic behavior.